Return and Refund Policy

• At Swag Central, we want you to be completely satisfied with your purchase! 
• Since all our products are made-to-order, we do not accept returns or exchanges unless the item arrives damaged, defective, or incorrect.
• If you receive an item that is faulty, please contact our support team within 7 days of delivery with clear photos and a description of the issue. We will review your request and, if approved, offer a replacement or a full refund. 
• Refunds (if applicable) will be processed within 5-7 business days after approval and will be credited back to your original payment method. 
• Please note that we do not provide refunds for buyer’s remorse or incorrect size selection, so we strongly encourage customers to refer to our detailed size guide before placing an order. Any claims for lost packages must be made within 15 days from the estimated delivery date.